Privacy policy

How Rapto handles your information when you order through this app.

What we collect

• Your mobile number. Needed to sign you in and to let the rider call you. We verify it with a one-time code.
• Your name and delivery address, so the food reaches the right person and place.
• Your location at the moment you place an order. We use it to pin your door for the rider and to check you are inside our delivery area. We do not track you at any other time.
• Your order history — what you ordered, when, and what it cost.

We do not collect payment details. Orders are cash on delivery.

Who else sees it

• Our kitchen and riders see your name, number, address and location pin for the order they are handling.
• Our SMS provider receives your mobile number to deliver the one-time code.
• Telegram carries order details to the cafe's own staff chat.

We do not sell your information, and we do not share it for advertising.

How long we keep it

Your account and order history stay until you ask us to delete them. Location pins are kept with the order they belong to.

Your choices

Ask us to correct or delete your details and we will do it. You can turn notifications off in your phone settings, and refuse location permission — though we cannot deliver without a location.

Children

This app is meant for adults placing food orders. We do not knowingly collect information from children.

Changes

If this policy changes we will update this page.

Contact

Phone: 7985290075